Contact Information

Move-in Scheduling Contact:
Relocation Coordinator

Arrival/Check-in Contact:
Apartment Manager
Swindoll Tower: 214-887-5215
Washington Hall: 214-887-5212


Swindoll Tower: 3900 Swiss Avenue, Apt ###, Dallas, TX 75204
Washington Hall: 1107 St. Joseph Street, Apt ###, Dallas, TX 75204

The post office recommends turning in your change of address form within ten business days of your move-in date. You can either fill out a form or go to to change your address online (quicker and less chance of error, but there is a small fee).


Tenants must schedule his or her arrival date and time in advance by contacting the Housing Office. Housing requires at least a two-week notice of arrival, but tenants are encouraged to schedule their move-in date early in order to improve the likelihood that they will be able to move in on their preferred date and time. Time slots are scheduled through the Relocation Coordinator in the Housing Office.

Move-in Availability

Swindoll Tower:

  • Monday – Saturday
  • Morning Time Slot: 8:00 a.m.–1:00 p.m.
  • Afternoon Time Slot: 1:00 p.m.–6:00 p.m.

Washington Hall:

  • Monday – Saturday
  • Morning Time Slot: 8:00 a.m.-2:00 p.m.
  • Afternoon Time Slot: 2:00 p.m.-8:00 p.m.

Tenants not finished unloading their vehicles must complete the move on the following day (or Monday) if a time slot is available. Those who arrive between 6:00 (8:00 p.m. in Washington Hall) – 10:00 p.m. Monday through Saturday will not be able to move in belongings until the following day (or Monday). However, a key to the apartment and an air mattress (if available) will be provided until the appropriate move time. 

No arrivals are permitted after 10:00 p.m.

Note: Because a POD type product will not fit inside the parking spaces, Housing is unable to accommodate them. 

Check In

Thirty minutes prior to your arrival, please contact the apartment manager. Upon arrival, the apartment manager or an assistant manager will provide you with keys, moving equipment, and check you into your new apartment.

Lease Review Meeting

Tenants must attend a Lease Review Meeting, which is held in the Housing Office. The Housing Office holds lease review meetings on Tuesdays and Fridays. Meetings are typically scheduled for the first Lease Meeting time following your move-in.

Prorated rent for the month you move in and the security deposit (less holding fee paid per request of initial apartment offer) will be collected at this meeting; kindly come prepared to pay. Cash, checks, cashier’s checks, and money orders will be accepted during the lease meeting. If you wish to pay with a credit card, or E-Check, you may do so in advance of the lease meeting on your Appfolio portal. We are sorry, but no credit cards can be accepted in the Housing Office.



Swindoll Tower has laundry rooms on each floor. Washington Hall’s laundry room is located on the second floor. The machines are activated by credit card, debit card, or prepaid – refillable cards that may be purchased at big-box stores, drug stores and grocery stores.

Cost per load will be:

  • Washers – $1.25
  • Dryers – $1.25 for 60 minutes.

Users are able to go online or use a smart phone app to find out if machines are available, check on the status of each machine, and be notified when the cycles end.


All apartments are unfurnished except for major kitchen appliances (not including microwaves), so residents will need to arrange for their own furnishings.

Mini-blinds are installed in each window, but you may put up curtains/drapes using only plastic anchors. Windows in Washington Hall are 5′-4″ wide and 5′-2″ high; arched windows on the 7th floor are 6′-2 5/8″ to the top of the arch. Window dimensions for Swindoll Tower are available on the Window Dimensions pdf.